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How We Keep Your Information Safe

Your account details, payment history and personal information are protected by encryption and strict access controls at yomanbet888.

Encrypted account storageLocal payment data securityDirect support access
yomanbet888 How We Keep Your Information Safe
REACH US DIRECTLY

Contact Us About Your Privacy

Email Support Send privacy questions to our data team at [email protected].
Live Chat Open the chat widget in the bottom-right of your account dashboard.
Account Settings Log into yomanbet888, go to Settings > Privacy & Data.
HOW WE PROTECT YOU

Data Security and Your Privacy Rights

SSL Encryption

All communication between your device and our servers is encrypted with 256-bit SSL, the same standard banks use. When you log in or make a payment, data travels through a secure tunnel that cannot be intercepted.

Payment Gateway Isolation

Your DANA, OVO, GoPay and QRIS credentials never touch our main database. Payment processors handle card and wallet data separately under PCI-DSS compliance, so we can't accidentally expose it.

Cookie and Tracking Policy

We use cookies to remember your login and language preference; we also track page visits to spot bot traffic and fraud. You can disable non-essential cookies in your browser settings without losing core account access.

Data Retention Limits

Once your account closes, we delete non-essential data within 30 days. Transaction records are kept for 7 years where local law requires, but personal identifiers like your phone number are securely wiped sooner.

Access and Correction Rights

You can request a full export of your account data — games played, deposits made, personal details stored — by emailing [email protected]. We'll send it as a CSV file within 5 business days.

Breach Notification

If we detect unauthorised access to your account or payment info, we notify you by email within 24 hours and immediately freeze the affected account to prevent further misuse.

Privacy Policy Questions Answered

We collect your full name, date of birth, email, phone number and ID number (KTP for Indonesia residents) to verify your identity and comply with anti-fraud rules. We also log your device type, IP address and browser to spot account takeover attempts. This info is encrypted and stored separately from your payment data.

Yes. Your wallet credentials are never stored on our servers. When you deposit or withdraw, the payment gateway handles your DANA, OVO, GoPay or QRIS data directly using bank-level encryption. We only see that a transaction succeeded or failed, not your card or account number.

We delete personal details — name, phone, email — within 30 days of closure. Transaction history is kept for 7 years where local law permits, for tax and anti-money-laundering purposes. You can request early deletion of non-essential data by emailing [email protected].

Yes. Go to Settings > Privacy & Data and select Download My Data. We'll email you a CSV file with all your personal info and game history within 5 business days. You can also request deletion of specific fields by contacting our support team.

We share anonymised session data — play time, device type, game choice — with our game studios (like Evolution Gaming for live tables) so they can optimise performance. We never share your name, payment info or ID with third parties. Where local law permits, we may provide aggregated stats to compliance partners.

Contact our support team immediately at [email protected] or use live chat in your account dashboard. We'll freeze your account, audit login history and notify you of any suspicious activity within 24 hours. We also recommend changing your password and enabling two-factor authentication.

We use cookies to keep you logged in and remember your language choice. We also track page visits and clicks to detect fraud and improve the lobby layout. You can disable non-essential cookies in your browser settings; your core account and game access will not be affected.